:root{font-family:Inter,system-ui,-apple-system,"Segoe UI",sans-serif;--ink:#202722;--muted:#61705d;--line:#d9dfd4;--bg:#f5f6f0;--accent:#d5f970;--dark:#202822;color:var(--ink);background:var(--bg);font-synthesis:none}*{box-sizing:border-box}body{margin:0}button,input,textarea,select{font:inherit}button{cursor:pointer}button:disabled{opacity:.5;cursor:default}a{color:inherit}button,a,input,select,textarea{outline-offset:3px}:focus-visible{outline:3px solid #48741f}.skip{position:fixed;top:-80px;left:12px;z-index:30;background:var(--accent);padding:13px}.skip:focus{top:12px}.rail{position:fixed;inset:0 auto 0 0;width:228px;background:var(--dark);color:#f5f8ed;padding:26px 18px;display:flex;flex-direction:column;z-index:5;overflow-y:auto}.logo{text-decoration:none;font-size:27px;letter-spacing:-1px;font-weight:740;padding:0 11px}.logo>span{color:var(--accent);font-size:35px;vertical-align:middle}.logo small{display:block;font-size:8px;letter-spacing:3px;margin:6px 0 0 45px}.rail-heading{font-size:9px;letter-spacing:1.5px;color:#a4b49e;margin:42px 13px 15px}.nav-button{display:flex;align-items:center;gap:12px;width:100%;text-align:left;min-height:46px;background:transparent;color:#c5cebe;border:0;border-radius:8px;padding:12px;margin-bottom:5px;font-size:13px}.nav-button[aria-current=page]{background:var(--accent);color:#253119;font-weight:650}.nav-button:hover{background:#3c4937}.nav-button[aria-current=page]:hover{background:#ccf563}.nav-button:focus-visible{outline-color:var(--accent)}.nav-symbol{font-size:19px;width:24px;text-align:center}.rail-bottom{margin-top:auto;padding:25px 12px 0}.rail-bottom a{font-size:12px;text-underline-offset:5px}.rail-bottom p{font-size:10px;color:#a4b49e;line-height:1.8;margin-top:20px}.shell{margin-left:228px}.topbar{height:84px;border-bottom:1px solid var(--line);background:white;display:flex;align-items:center;justify-content:space-between;padding:0 32px;gap:12px}.workspace-name{font-size:10px;font-weight:750;letter-spacing:1.6px}.separator{color:#b1bdab;margin:0 17px}#breadcrumb{font-size:12px;color:#61705d}.top-actions{display:flex;gap:10px}button{min-height:44px;border:1px solid var(--line);background:white;border-radius:8px;padding:10px 15px;font-size:12px;font-weight:600;color:var(--ink)}button:hover{background:#f1f6e8}.primary{background:var(--accent);border-color:var(--accent)}.primary:hover{background:#c5ee57}.local-banner{padding:10px 32px;font-size:10px;color:#59694d;background:#eef3e4;border-bottom:1px solid #dae3cc;display:flex;align-items:center;gap:10px;min-height:44px}.local-banner button{min-height:30px;padding:4px 9px;font-size:10px;background:transparent}.local-banner #crm-status{margin-left:auto;color:#476129}main{padding:29px 32px 50px;max-width:1720px;margin:auto;min-width:0}.view-head{display:flex;justify-content:space-between;align-items:flex-start;gap:15px;margin-bottom:27px}.kicker{font-size:10px;letter-spacing:1.6px;color:#566a3c;font-weight:650;line-height:1.7}h1{font-size:31px;font-weight:620;letter-spacing:-1px;margin:10px 0 7px;line-height:1.15}h2{font-size:17px;letter-spacing:-.3px;margin:0 0 17px}h3{font-size:13px;margin:0 0 10px}p{font-size:13px;color:var(--muted);line-height:1.75}.view-head p{margin:0}.head-buttons{display:flex;gap:8px;flex-wrap:wrap}.panel{background:white;border:1px solid var(--line);border-radius:12px;padding:23px;min-width:0}.grid2{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(270px,1fr);gap:20px}.grid-equal{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px}.metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:13px;margin-bottom:22px}.metric{padding:19px;background:white;border:1px solid var(--line);border-radius:11px}.metric strong{display:block;font-size:29px;font-weight:550;letter-spacing:-1px;margin:9px 0}.metric span{font-size:11px;color:var(--muted)}.metric small{font-size:10px;color:var(--muted)}.empty{background:#fcfdf8;border:1px dashed #c6d1ba;border-radius:12px;padding:37px 26px;margin-bottom:20px;max-width:750px}.empty-mark{font-size:31px;color:#657f3d;margin-bottom:19px}.empty h2{font-size:21px}.empty p{max-width:550px}.inline-actions{display:flex;gap:9px;flex-wrap:wrap;margin-top:15px}.toolbar{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin-bottom:20px}.toolbar input{flex:1;min-width:190px}.input{width:100%;min-height:44px;background:#fff;border:1px solid #c4cebc;border-radius:8px;padding:11px 12px;font-size:13px;color:var(--ink)}textarea.input{min-height:90px;resize:vertical;line-height:1.7}.field{display:block;margin-bottom:17px;font-size:12px;font-weight:650}.field .input{margin-top:7px}.field small{display:block;color:var(--muted);font-weight:400;font-size:11px;margin:6px 0;line-height:1.6}.list-row{display:flex;justify-content:space-between;align-items:center;gap:16px;padding:17px 0;border-bottom:1px solid #e9ede3}.list-row:last-child{border:0}.row-main{min-width:0}.row-main h3{margin:0 0 5px;font-size:13px}.row-main p{margin:0;font-size:11px;overflow-wrap:anywhere}.link-button{border:0;background:transparent;text-decoration:underline;text-underline-offset:4px;padding:6px 0;min-height:44px;text-align:left}.badge{display:inline-flex;align-items:center;gap:5px;font-size:10px;font-weight:600;border-radius:5px;background:#edf3e5;color:#49632c;padding:5px 8px;line-height:1.4;white-space:nowrap}.badge.warning{background:#fff1d6;color:#785300}.badge.neutral{background:#eff1eb;color:#596452}.board{display:grid;grid-template-columns:repeat(5,minmax(210px,1fr));gap:15px;overflow:auto;padding-bottom:13px}.column{background:#edf0e7;border:1px solid #dce2d4;border-radius:11px;padding:15px;min-height:350px}.column-head{display:flex;justify-content:space-between;align-items:center;font-size:12px;font-weight:650;margin-bottom:18px}.column-head span{font-size:10px;background:white;border-radius:5px;padding:4px 7px}.deal-card{background:white;border:1px solid #d7e0cf;border-radius:9px;padding:15px;margin-bottom:13px}.deal-card h3{font-size:13px;margin:5px 0 10px}.deal-card p{font-size:11px;line-height:1.6;margin:7px 0}.deal-card .link-button{font-size:12px;font-weight:700}.deal-card select{font-size:11px;width:100%;margin-top:10px}.workspace-head{display:flex;justify-content:space-between;align-items:flex-start;gap:15px;margin-bottom:17px}.workspace-head h1{margin:8px 0}.tabs{display:flex;gap:3px;border-bottom:1px solid var(--line);margin:0 0 25px;overflow:auto;padding-bottom:8px}.tabs button{background:transparent;border:0;white-space:nowrap;color:#607154;min-height:44px;padding:11px 13px}.tabs button[aria-current=page]{background:#e7f2d4;color:#36511b;font-weight:700}.context-strip{display:flex;gap:16px;align-items:center;flex-wrap:wrap;background:white;border:1px solid var(--line);padding:13px 17px;border-radius:10px;margin-bottom:20px;font-size:11px}.context-strip label{display:flex;align-items:center;gap:9px}.context-strip select{max-width:280px;width:auto;min-width:170px}.context-strip .inline-actions{margin:0 0 0 auto}.definition{margin:0}.definition dt{font-size:10px;color:#607154;margin-top:16px}.definition dd{font-size:13px;line-height:1.7;margin:4px 0 0;white-space:pre-wrap;overflow-wrap:anywhere}.definition dd.missing{font-style:italic;color:#606f57}.call-layout{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(280px,1fr);gap:20px}.call-sticky{align-self:start;position:sticky;top:16px}.group-selector{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:20px}.group-selector button{padding:8px 11px;font-size:11px}.group-selector button[aria-pressed=true]{background:var(--dark);border-color:var(--dark);color:white}.call-question{border:0;border-bottom:1px solid #e7ecdf;margin:0 0 20px;padding:0 0 20px;min-width:0}.call-question legend{padding:0;font-size:13px;font-weight:650;line-height:1.6;margin-bottom:7px}.call-question .source{font-size:9px;color:#6b7b60;font-weight:400;display:block}.call-question p{font-size:11px;margin:3px 0 9px}.choice-grid{display:grid;grid-template-columns:1fr 1fr;gap:7px}.crm-choice{border:1px solid var(--line);border-radius:7px;min-height:44px;padding:10px;display:flex;gap:8px;align-items:center;font-size:11px;cursor:pointer;line-height:1.5}.crm-choice:has(input:checked){background:#eef7e0;border-color:#79944e}.crm-choice input{accent-color:#527228;flex:none;width:16px;height:16px;margin:0}.crm-choice:has(input:focus-visible){outline:3px solid #48741f;outline-offset:3px}.unknown-check{display:flex;align-items:center;gap:8px;font-size:11px;min-height:44px;margin:7px 0}.unknown-check input{accent-color:#527228}.help-note{background:#f3f6ed;border-left:3px solid #91ab64;padding:11px 13px;font-size:11px;line-height:1.7;color:#536940;margin:15px 0}.crm-error{font-size:11px;color:#a32e27;line-height:1.6;margin:8px 0}.crm-error:empty{display:none}.mini-progress{appearance:none;display:block;width:100%;height:5px;border:0;background:#e7ecdF;margin:12px 0}.mini-progress::-webkit-progress-bar{background:#e7ecdf;border-radius:10px}.mini-progress::-webkit-progress-value{background:#647e3c;border-radius:10px}.mini-progress::-moz-progress-bar{background:#647e3c}.stat-label{font-size:11px;color:var(--muted)}.timeline{border-left:1px solid #d0dbc2;margin-left:6px;padding-left:20px}.event{margin-bottom:22px;position:relative}.event:before{content:'';position:absolute;left:-25px;top:5px;width:8px;height:8px;background:#8aa458;border-radius:50%;border:2px solid white}.event h3{font-size:12px}.event p{font-size:12px;margin:5px 0;white-space:pre-wrap;overflow-wrap:anywhere}.event time{font-size:10px;color:var(--muted)}.quote-line{display:grid;grid-template-columns:1fr 100px 80px;gap:10px;align-items:center;border-bottom:1px solid var(--line);padding:12px 0;font-size:12px}.quote-total{display:flex;justify-content:space-between;margin:20px 0;font-size:20px;font-weight:650}.stage-list{margin:0;padding:0;list-style:none}.stage-list li{display:flex;justify-content:space-between;align-items:center;gap:10px;border-bottom:1px solid var(--line);padding:16px 0;font-size:12px}.stage-list .stage-active{font-weight:700;color:#466224}.settings-table{width:100%;border-collapse:collapse;font-size:12px}.settings-table th,.settings-table td{text-align:left;border-bottom:1px solid var(--line);padding:12px 10px;line-height:1.6}.scroll-table{overflow:auto}.danger{border-color:#c98d83;color:#902f22}.task-date{font-size:10px;color:#637755}.task-date.overdue{color:#a32e27}dialog{width:calc(100% - 32px);max-width:600px;padding:26px;border:1px solid var(--line);border-radius:15px;color:var(--ink)}dialog::backdrop{background:#182313a6}.dialog-head{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:15px}.dialog-head h2{margin:0;font-size:20px}.dialog-head button{font-size:23px;width:44px;padding:0}.dialog-actions{display:flex;gap:9px;justify-content:flex-end;flex-wrap:wrap;margin-top:15px}.details-summary{border-top:1px solid var(--line);padding-top:13px;margin-top:17px}.details-summary>summary{font-size:12px;min-height:44px;cursor:pointer;padding-top:10px}.filter-count{font-size:11px;color:#61705d}.summary-banner{padding:18px 22px;background:#eaf2dc;border:1px solid #cbdcaa;border-radius:10px;margin-bottom:19px}.summary-banner p{margin:5px 0;font-size:12px}.role-note{font-size:11px;color:#607154;line-height:1.7}.update-row{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.update-row .input{width:auto;flex:1}.tab-panel:focus{outline:none}.note-meta{font-size:10px;color:#6b7b60;margin-top:10px}.inline-chip{border:1px solid var(--line);border-radius:5px;padding:4px 7px;font-size:10px}.table-list{width:100%;border-collapse:collapse;font-size:12px}.table-list th{text-align:left;font-size:10px;color:#6c7b60;font-weight:600;padding:13px 12px;background:#f5f7ef}.table-list td{padding:16px 12px;border-bottom:1px solid #e5eadf;vertical-align:middle}.muted{color:var(--muted)}.brief-group{padding:13px 0;border-bottom:1px solid var(--line)}.brief-group summary{font-weight:650;font-size:13px;min-height:44px;cursor:pointer}.small{font-size:11px}.banner-link{font-size:11px;text-underline-offset:4px;display:inline-flex;align-items:center;min-height:44px;margin-right:12px;max-width:100%;overflow-wrap:anywhere}
@media(max-width:1150px){.rail{width:190px;padding:23px 12px}.shell{margin-left:190px}main{padding:25px 22px}.topbar{padding:0 22px}.local-banner{padding:10px 22px}.grid2,.call-layout{grid-template-columns:minmax(0,1.4fr) minmax(250px,1fr)}.metrics{grid-template-columns:1fr 1fr}.choice-grid{grid-template-columns:1fr}.context-strip .inline-actions{margin-left:0}}
@media(max-width:850px){.rail{position:static;width:100%;padding:12px 15px}.logo{font-size:23px}.logo small{display:none}.rail-heading,.rail-bottom{display:none}.rail nav{display:flex;gap:5px;overflow:auto;margin-top:10px}.nav-button{width:auto;flex:none;padding:8px 11px;min-height:44px;font-size:11px}.nav-symbol{font-size:15px;width:18px}.shell{margin-left:0}.topbar{height:auto;padding:13px 18px;flex-wrap:wrap}.topbar .workspace-name{display:none}.separator{display:none}.local-banner{padding:10px 18px;flex-wrap:wrap;line-height:1.7}.local-banner #crm-status{margin-left:0}main{padding:23px 15px 35px}.view-head{flex-direction:column}.view-head h1{font-size:27px}.grid2,.grid-equal,.call-layout{grid-template-columns:1fr}.call-sticky{position:static}.panel{padding:18px}.metrics{gap:10px}.metric{padding:15px}.metric strong{font-size:25px}.workspace-head{flex-wrap:wrap}.workspace-head h1{font-size:25px}.context-strip{padding:12px;gap:10px}.context-strip label{width:100%}.context-strip select{max-width:none;flex:1;min-width:120px}.context-strip .inline-actions{width:100%}.tabs{position:sticky;top:0;background:var(--bg);z-index:4;padding-top:8px}.group-selector{gap:5px}.group-selector button{font-size:10px;padding:8px 9px}.quote-line{grid-template-columns:1fr 82px 65px;gap:6px}.table-list th,.table-list td{padding:11px 9px}.list-row{gap:10px}.list-row .inline-actions{margin:0;gap:5px}.list-row .inline-actions button{padding:9px;font-size:11px}.role-note{font-size:10px}.empty{padding:25px 20px}.toolbar{gap:8px}.toolbar select{width:100%}}
@media print{.rail,.topbar,.local-banner,.tabs,button,.context-strip{display:none!important}.shell{margin:0}main{padding:0}.panel{break-inside:avoid}.grid2,.grid-equal,.call-layout{display:block}.panel{margin-bottom:15px}}

@media(max-width:760px){input.input,textarea.input,select.input{font-size:16px}}
#team-list .list-row{display:grid;grid-template-columns:minmax(180px,1fr) minmax(160px,1fr) auto auto auto}#team-list .list-row>div{overflow-wrap:anywhere}.panel p{overflow-wrap:anywhere}
@media(max-width:800px){#team-list .list-row{grid-template-columns:minmax(0,1fr)}#team-list .list-row button{width:100%}.shell>.topbar>a{overflow-wrap:anywhere;min-width:0}}

/* Shared ticket history from the customer portal. */
.ticket-conversation-history{margin:20px 0;max-height:420px;overflow:auto;padding-right:8px}
.ticket-conversation-history h3{font-size:14px;margin:0 0 14px}
.ticket-history-message{padding:14px 16px;margin:10px 0;border:1px solid #dce3d6;border-radius:10px;background:#fafbf8}
.ticket-history-message.from-client{background:#eef5e6;border-left:3px solid #86a55f}
.ticket-history-message.from-team{background:white;border-left:3px solid #6c8971}
.ticket-history-message strong{font-size:11px;color:#687c60;font-weight:600}
.ticket-history-message p{font-size:12px;line-height:1.8;white-space:pre-wrap;overflow-wrap:anywhere;margin:8px 0 0}